I bought the Zapper from Ebay and the delivery office have charged me VAT again.
How can I reclaim the VAT that I already paid
Interskill Changed status to publish September 2, 2024
Visit the eBay UK help page at https://www.ebay.co.uk/help/home.
- Scroll to the bottom and locate the ‘Contact us’ link under the ‘NEED MORE HELP?’ section.
- On the following page, you’ll see six options—click on ‘Buying.’
- Next, select ‘How buying works’ from the available choices.
- On the left-hand side, under the ‘Contact us’ column, click on ‘Chat with our automated assistant.’
- This will redirect you to the chat room.
- Explain the Issue: Clearly state that VAT has been duplicated on your delivery and provide all relevant details, including the order number and proof of the double charge.
- Submit Documentation: Upload any supporting documents, such as invoices or receipts showing the duplicate VAT charges.
- Follow Up: eBay will guide you through the process
- Escalate if Needed: If the issue isn’t resolved, escalate it to eBay’s customer support team for further assistance.
Make sure to keep all records and communication for reference. If your eBay interface differs, provide the specific eBay address you’re using for further guidance >> contact us
Interskill Changed status to publish March 9, 2025